Systems Training

Best Practices

Apex Best Practices enable efficient management of systems-based training projects:

• Project Management Office coordinates development efforts, facilitates two-way communication, and proactively addresses challenges.
• Developers Toolkit provides tools and techniques to streamline assessment and development of timely, high quality training material.
• Train-the-Trainer programs promote smooth knowledge transfer and consistent training delivery.

Systems-Based Activities

Participants get hands-on practice as well as demonstration of the systems functions and tasks they will need on the job. Training topics and activities are tailored to the needs of different audiences.

Training Environment

To create realistic systems-based training activities within the limitations of a training environment, Apex developers work with client personnel to manage issues such as user logins, data cleansing, expendable data, and refresh schedules.

User Guides and Job Aids

Apex can produce a variety of materials for systems-based training, including participant and instructor guides for classroom training, web-based training support, and job aids for individual users.

Delivery Options

Instructor-led training in a computer classroom is ideal for groups of learners in a single location.
Webcast training is a good solution when training has to reach dispersed audiences, cover topics tailored to audiences with different needs, or deliver system update training that does not require extensive class time.