Making the Gatekeeper Work for You

A course designed for pharmaceutical sales reps, to help them overcome the resistance of receptionists, nurses, and other gatekeepers in medical offices. Features of the course include realistic what-if scenarios based on industry best-practices and an extended interactive case-study. Benefits include:

• I ncreased access to doctors
• Improved rapport-building
• Enhanced persuasion skills
• Greater sales productivity

High-K Gate Dielectrics

A lecture by renowned expert Dr. Jack Lee provides up-to-date technical training for specialists in electronic controls.

• Video, animation, and technical graphics enhance the presentation.
• Current research findings are made available on a just-in-time basis
• The course was developed and put online from “scratch” in 3-weeks.

Consultative Interviewing

A course that focuses on building the interviewing skills needed for success in sales, consulting, and other professional services. Video role-play scenarios provide challenging practice. Benefits include:

• Better questioning skills
• More accurate diagnosis of needs and concerns
• Greater ability to handle hidden agendas and difficult interviewees

Turning DMs into Leaders

A course for pharmaceutical sales managers that emphasizes essential management and leadership skills including coaching, performance enhancing leadership, and decision-making. Personal Advancement Plans, based on the user’s self-assessment responses, give specific recommendations for individual improvement. Benefits of the program include:

• Reduced staff turnover
• Improved staff performance
• More effective use of incentives
• Greater ability to inspire and motivate